Privacy Policy

This Privacy Policy ("Policy") describes how the website operator ("Website operator", "us", "we" or "our") collects, protects, and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide on the website and any of its products or services (collectively, "Website" or "Services").

1. Collection of Information

​Our website backend is powered by the Odoo ERP system ecosystem. We collect and store information you knowingly provide when you interact with our platform, including when you:​

• Create a user portal account.
• Place an order or complete a transaction.
• Fill out contact or customer service forms.

This information may include your name, email address, phone number, shipping/billing address, and billing details required to process transactions​.

2. Technical Data & System Logs

When you visit the Website, our Odoo server infrastructure automatically records information that your browser sends. This data may include your device's IP address, browser type and version, operating system type and version, language preferences, the webpages you visited before arriving at our Website, and pages viewed within our platform.

3. Use of Collected Information

Any of the information we collect from you is processed strictly to maintain system functionality and fulfill commercial agreements. We use your data to:

• Process, manufacture, and fulfill orders managed inside our ERP system.
• Coordinate delivery and shipping logistics with domestic couriers.
• Improve user interface, customer experience, and website performance.
• Send transactional updates, order status notifications, and customer support responses.

4. Data Storage and Security

Your Personal Information is securely isolated and maintained within our centralized database architecture. We secure our hosting infrastructure with industry-standard encryption, firewalls, and access control protocols. However, no data transmission over the Internet or wireless network can be guaranteed 100% secure; while we strive to protect your network state, you acknowledge the inherent security limitations of the web.

5. Third-Party Data Processing

We do not sell, trade, or rent your Personal Information to third parties. We only share necessary data nodes with trusted operational partners strictly to execute your requests, such as:

• Shipping and Logistics Providers: To route and deliver your physical orders to your physical address.
• Payment Gateways: To securely authorize and process digital financial transactions.

All third-party processors are bound by strict confidentiality agreements to maintain your data privacy.

6. Cookies and Tracking Mechanisms

The Website utilizes functional "cookies" native to the Odoo web framework to maintain user sessions, secure portal authentication, and retain shopping cart states. You have the ability to accept or decline cookies through your browser settings, though declining may disable core shopping functionalities on our platform.

7. Changes and Amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting an updated version of this Policy on the Website. Continued use of the Website after any such changes shall constitute your consent to such modifications.

8. Acceptance of This Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.